NeaHome

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Privacy Policy – NeaHome.mk

NeaHome.mk – values your privacy and is committed to protecting your personal data in accordance with the Law on Personal Data Protection of North Macedonia and the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We may collect the following types of information:

  • Personal information: name, surname, phone number, email address, delivery address.

  • Order information: products purchased, payment details, billing information.

  • Technical data: IP address, browser type, device information, cookies.

  • Communication data: messages and inquiries sent through our website or social media.

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Communicate with you regarding orders, support, and promotions.

  • Improve our website, products, and customer experience.

  • Comply with legal obligations (invoices, contracts, etc.).

3. Sharing of Personal Data

We may share your information only with:

  • Delivery partners (local cargos) to transport your order.

  • Payment processors (if applicable).

  • IT and hosting service providers who support our website.

We do not sell, rent, or distribute your personal data to third parties for marketing purposes.

4. Cookies

Our website uses cookies to improve functionality, track user behavior, and enhance the shopping experience. You may disable cookies through your browser settings, but some website features may not function properly.

5. Data Retention

We store your personal information only as long as necessary:

  • Order and invoice information: according to legal obligations.

  • Customer account information: until you request deletion.

  • Website analytics data: limited time as needed for performance improvements.

6. Your Rights

Under Macedonian law and GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Request limiting the processing of your data.

  • Withdraw consent at any time.

  • Request data portability.

To exercise your rights, contact us at: [your email].

7. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Contact Information

If you have questions about this Privacy Policy, contact us at:
📩 Email: info@neahome.mk
📞 Phone: +38978622222